We accept the return of new, unused gear within 30 days of delivery. New gear must be returned in the condition you received it, and it must include the original packaging and manufacturer tags where applicable.
We do not accept the return of used gear. Used gear returned as new may be shipped back to you at your expense.
Please take the time to carefully package your returns. It is the responsibility of the customer to pay costs related to the repair of returned items damaged in shipping due to improper packaging.
Chainlove Returns Department
2607 South 3200 West, Suite A
West Valley City, UT 84119
Your credit card will be credited upon receipt of the returned products.